Privacy Policy
Effective date: [pending legal review]
Who we are
This website is operated by LevelUP Home Service Solutions Inc., 3710 El Camino Real Apt.#1821, Santa Clara, CA 95051. Contact for privacy questions: info@levelupcomfort.com.
Information we collect
When you send a request, we collect the information you enter: your name, your preferred contact method and details, your city or ZIP code, the service you need, and any description you add. We also record the page you came from and, where present, advertising campaign parameters (such as UTM tags or ad click identifiers) so we know how you found us. When you visit the site, analytics tools collect device and usage data through cookies or similar technologies: [analytics tools pending].
How we use it
We use your information to respond to your request, provide and schedule services, keep records of our work, understand which advertising and pages bring in requests, and improve the website. [Confirm any other uses.]
Who we share it with
We share information with service providers that help us run the business, such as [form delivery provider], [CRM, if chosen], [analytics provider], and [advertising platforms], only as needed for those purposes. [Confirm whether any sharing counts as “sale” or “sharing” under California law.]
Text messages
If you choose text messages, we will text you about your request. Message and data rates may apply. Reply STOP to opt out at any time. [Confirm texting practice and provider.]
How long we keep it
[Retention period pending.]
Your California privacy rights
[Legal review: confirm whether the CCPA/CPRA applies and describe the rights to know, delete, correct, and opt out, and how to submit a request.]
Changes to this policy
We will post any changes on this page with a new effective date.