Replacing a heat pump, or switching to one
A heat pump heats and cools your home with a single electric system. Replacement makes sense when your current unit is failing or aging, or when you want to move off a gas furnace and separate air conditioner.
When this makes sense
- Your current heat pump is near the end of its service life or needs frequent repair
- Your system uses R-22 refrigerant, which is no longer produced in the United States
- You want to replace a gas furnace and air conditioner with one all-electric system
- Some rooms never get comfortable, or the system seems to run constantly
What the assessment covers
- Your existing equipment: type, age, refrigerant, and condition
- Electrical panel capacity, and whether panel or circuit work may be needed
- Ductwork condition and sizing, if the home has ducts
- System sizing based on the house itself, not just the old unit
- Where the outdoor unit can go, including clearances and noise near neighbors
Options to discuss
Ducted heat pump
Replaces a furnace and AC using your existing ductwork, where the ducts are in good shape.
Ductless mini-split
For homes without ducts, or to condition specific rooms or zones.
Dual-fuel system
A heat pump paired with a gas furnace that takes over on the coldest days.
How the work goes
- 01RequestCall or send a short request with your city or ZIP and what’s going on. Tell us how you’d like to be contacted.
- 02AssessmentWe look at the equipment or system involved, the house, and what you want to change, and answer your questions.
- 03ProposalYou receive written options that spell out the scope of each, so you can compare them side by side.
- 04The workWork is scheduled at a time that suits you. Floors and work areas are protected, and the site is cleaned up when we finish.
- 05Follow-upWe walk you through what was done and check in afterward to make sure everything is working as expected.
Scope to plan for
Many older homes need electrical panel or circuit upgrades before a heat pump is installed. Because LevelUP also does electrical work, both can be planned in one proposal.
Existing ductwork may need repair, sealing, or resizing to work well with a heat pump.
Outdoor unit placement is subject to local setback and noise requirements.
Questions about heat pump replacement
Will a heat pump keep my house warm in winter?
Yes. Silicon Valley winters are mild, and modern heat pumps are designed to heat well below the temperatures this area typically sees. Correct sizing matters more than outdoor temperature here.
Can I keep my existing ductwork?
Often, if it’s in good condition and sized for the airflow a heat pump needs. The assessment checks both.
Request service
Tell us what’s going on and how you’d like to be contacted. A few sentences is plenty.